Our client is the largest manufacturer of commercial heating, ventilation, and air/conditioning (HVAC) equipment in the world. The company is headquartered in Japan and has major North American operations headquartered in Minneapolis. The company has advanced manufacturing capabilities, but is inexperienced in the area of software product development.
The company seeks to enhance the value of its equipment by connecting it to the Internet (i.e Internet of things). This will provide the ability for customers and technicians to remotely control equipment, troubleshoot problems, and view historical operating information.
The project involves the development of a customer portal for the client’s Intelligent Equipment project. The project consists of the development of a web portal where customers and technicians can control equipment and view data related to its operation. The portal features a responsive design so it can be viewed on a wide variety of computers and mobile devices. It integrates with the client’s Salesforce.com CRM system to retrieve customer information and connects to the HVAC equipment via web services to Riptide cloud architecture that connects to controllers residing on the physical equipment. The current work also includes integration with the company’s IoT platform which replaces Riptide Device Cloud.